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These are the top ten words used over the past 12 months:
| home-from-home | 17 | |
| comfortable | 16 | |
| friendly | 15 | |
| wonderful | 14 | |
| very friendly | 10 |
| lovely | 47 | |
| welcoming | 39 | |
| very comfortable | 34 | |
| hospitable | 26 | |
| excellent | 24 |
Other words include: great, warm, enjoyable, beautiful, perfect, fantastic, 5*, caring, helpful, first class, relaxing, exceptional, kind
And about our breakfasts: lovely, great, delicious, excellent, fab, fantastic, super, wonderful, good
About our beds: comfy, very comfortable, good, great night’s sleep, wonderful, great
About our showers: great, heavenly, amazing
(Sue Herr, Wright City, USA)
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